hbeej Responsible Gaming —
Safe & Healthy Entertainment
Our goal is not just entertainment — your protection matters too. hbeej provides the tools and resources you need to play within healthy limits.
What Is Responsible Gaming and Why Does It Matter
Online betting and casino games are a form of entertainment — but they are not equally safe for everyone. hbeej believes every player should stay aware of their own limits. Responsible gaming means playing for fun — not as a way to escape financial stress or emotional pain.
Only those aged 21 or above may create an account and place bets on our platform. Minors are strictly prohibited from registering, and we verify any account that raises suspicion.
Recognising gambling as a problem is not always easy. Many people do not realise when they have crossed from casual entertainment into harmful behaviour. That is why hbeej has developed several practical tools to help you stay aware and in control.
Our Protection Tools
Deposit Limit
Set your own cap on how much you deposit each day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a review period.
Time-Out
Need a short break? Use the time-out feature to temporarily deactivate your account for anywhere from 24 hours to 6 weeks. No bets or deposits can be made during the break.
Self-Exclusion
If you feel gaming is getting out of control, use self-exclusion to close your account for an extended period. Our support team will assist you through the process.
Gaming History
You can view your betting history, deposit amounts, and withdrawals from your account at any time. Review your spending patterns and take action if needed.
24/7 Support
If you have any questions or need help regarding responsible gaming, contact our support team. Assistance in Bengali is always available via live chat or email.
Minor Protection
hbeej strictly enforces the 21+ age rule. We recommend using parental control software on your device to prevent minors from accessing the site.
Recognise the Warning Signs
If any of the following apply to you, it may be time to seek support.
- You are spending more than your budget on gaming and struggling to cover everyday expenses.
- You are placing more bets trying to recover lost money — a "chasing losses" mindset.
- You are hiding the amount you play from family or friends, or lying about it.
- You feel restless or anxious when you try to stop playing.
- You are prioritising gaming over work, studies, or relationships.
- You cannot stop playing even when facing debt or financial difficulty.
How to Use the Tools
Setting Deposit and Spending Limits
After logging in to your hbeej account, go to the Settings menu and select the "Limit Management" option. Set the maximum amount for daily, weekly, or monthly deposits. Please note that the minimum deposit at hbeej is ৳500. Reducing a limit takes effect immediately, but increasing a limit requires a review period.
- Daily limit: set how much you can deposit each day
- Weekly limit: fix the upper cap on your total deposits for the week
- Monthly limit: set a monthly budget for larger financial planning
Time-Out and Self-Exclusion
If you need a temporary break, choose "Time-Out" — your account will be inactive for anywhere from 24 hours to 6 weeks. Once the break period ends, you can play again. For longer-term issues, choose self-exclusion — this closes your account completely for a minimum of six months.
- No bonus offers or promotional communications will be sent during self-exclusion
- The account cannot be reactivated before the exclusion period ends
- Contact [email protected] for assistance
21+ Age Rule and Minor Protection
hbeej strictly provides its service to those aged 21 and above. Age verification is mandatory at registration. If there is any doubt about the age of an account holder, hbeej reserves the right to suspend that account until verification is complete.
If there are children or teenagers in your home, we recommend enabling parental control software on your device. Also use a strong password for your hbeej account and do not share your login details with anyone.
Accounts are for use by the registered member only. Allowing someone else to access your account or placing bets on behalf of another person is a violation of our rules.
Help and Resources
If you feel gaming is becoming a problem, you are not alone. hbeej's support team is always ready to assist in Bengali and English via 24/7 live chat and email.
Live Chat:
Talk to us directly from any page on the site — any time of day or night.
Email Support:
[email protected] — email us for detailed enquiries.
You can seek support while keeping your identity completely confidential. Talking about responsible gaming is not a sign of weakness — it takes courage.
Enjoy hbeej Safely
Our gaming environment is safe, transparent, and enjoyable. Set your limits today and enjoy entertainment responsibly.